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A senior hands-on resource with excellent communication skills and Payments Domain Understands payments flows and messages, exception handling Strong analytical and problem-solving skills. Experience in requirements gathering, documentation, and management. Familiarity with project management methodologies such as Agile or Waterfall. Proficiency with business intelligence (BI) tools such as Tableau, Power BI, or QlikView. Lead and manage a team of professionals to achieve organizational goals. Provide guidance, support, and mentorship to help employees grow and develop professionally and focus on Career Management. Experience in SCRUM and Agile SDLC leading a team Proven ability to learn from customer discovery and apply the learning to story creation Ability to translate functional requirements to technical audiences, and technical complexity to business audiences Ability to identify common process issues and provide solutions to reduce communication failures. you should be technically savvy, results-driven, and a natural relationship builder