Job Responsibilities Project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering With guidance, develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners Work with minimal direction/independently, keeping management informed of progress and escalating issues

• Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint Excellent analytical and logical thinking to understand and analyze complex business processes

• Required Qualifications, Capabilities And Skills 3-5 years business analysis experience Bachelor’s degree required Excellent communication and presentations skills across various stakeholders and senior management Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint Excellent analytical and logical thinking to understand and analyze complex business processes Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills Ability to analyze and resolve project-related issues and follow through with set objectives Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work Be a team player who shows commitment and dedication while maintaining a positive attitude and high level of performance on high profile/time-sensitive initiatives